Good things come to those who wait. Patience is a virtue. Blah. Blah. It's not that I have a problem with waiting my turn. It's not that I am by nature inpatient. I do, however, find it grossly annoying when my time is taken for granted but those who think their time is money but the time of others is not worth considering. It bugs me considerably. Case one. A specialist appointment. I can not even start to calculate how long I have spent waiting in specialists' waiting rooms. Now let me say this. Quality medical care takes time and when it is your turn you do not want to be turfed out on the 15 minute gong. Delays are inevitable but keeping patients informed and perhaps a phone call or even an app would help keep patients patient. Once, and only once, I was given a coffee voucher when I arrived for an appointment and advised to come back in 30 minutes. A mere $3 investment in quality service.
Case two. Grocery collection. There was a mix up. My order wasn't ready. Would I mind waiting? I didn't have much choice but all annoyance evaporated when the order arrived with an apology and a box of chocolates. Sweet. That's all it takes.
Case three. Hairdressers' appointment. I received a call saying the stylist had been delayed. Could I come in 15 minutes later? Too right. The idea of reading
New Idea in a waiting room might be others' idea of heaven but it's my secret hell. So what did I do with my bonus time? Took photos of birds and bees. Strangely, for that activity I have all the patience in the world.
Case two. Grocery collection. There was a mix up. My order wasn't ready. Would I mind waiting? I didn't have much choice but all annoyance evaporated when the order arrived with an apology and a box of chocolates. Sweet. That's all it takes.
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